Shipping and returns
Deliveries by USPS and UPS.
Orders typically ship 1-3 business days after being placed.
Deliveries may take up to two weeks depending on location, however most deliveries will typically be within five business days.
We offer a 14 day return policy on all Paradigm Engineering products. If not 100% satisfied, you may return your product in its original packaging in like new condition for a refund.
A 15% restocking fee may apply on all returns and purchaser will be responsible for shipping charges if the return does not fall under the faulty/defective category.
To start a return, please contact us by email. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
For returns or questions please contact us at: Paradigmengineeringllc@gmail.com.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.